Services

We do our homework before the first call.

If a message from us brought you here, we've already looked at your market, your competitors and what you're selling — so we'll arrive with a view on which of these three fits, where the brand has room to grow, and what to do first. If you found us on your own, tell us what you're trying to grow and we'll do the same reading before we speak. Either way it gets worked out with you rather than handed to you. Some businesses need one of these, a few need all three, and we'll say which.

Where most clients start

The order we'd recommend.

Nothing here is compulsory and plenty of businesses only ever need one of the three. But when a business takes all three, this is the sequence that wastes the least money.

  1. Market research & business development

    Find out where the growth actually is before spending anything on looking the part. Everything downstream gets cheaper once this is settled.

  2. Brand identity

    Build the identity on the position the research found, rather than on a preference. Same designer, same hours — but now the work is aimed at something.

  3. Growth support

    Run it every month, so the plan doesn't stall the week the shop gets busy. This is where the first two start compounding.

Already trading with a brand you're happy with? Skip the middle step. Opening next month with a launch date fixed? Start with the brand and do the research alongside it. We'll tell you which on the call.

In detail

Market research & business development

From $2,000
Typically 2–3 weeks

Finding out where the growth actually is, and building the route to it. No design work, no assets — this is the thinking that everything else should be built on.

  • Market and competitor research for your category and your area
  • Positioning: who you're for, and why they choose you over the shop down the road
  • Customer profiles and the messages that actually land with them
  • Offer and pricing structure, where the way you sell is part of the problem
  • A channel plan: where to spend, in what order, and roughly what it costs
  • A 60-day action plan you can run yourself, or have us help you run it

Right for you if: the business works, but marketing is guesswork and you want to know where the money should go before you spend it.

Brand identity

From $5,000
Typically 5–7 weeks

The visual system and the assets that carry it. For a business starting from nothing, or one whose brand no longer matches what it has become.

  • Logo, full file handover, with the IP transferred to you
  • Brand style guide: colour system, typography, usage rules and tone of voice
  • A brand pattern or texture to carry across packaging, print and digital
  • Print: business cards, order sheets, flyers — print-ready files
  • Social profiles set up across three platforms, with a template set

Right for you if: you're opening, relaunching, or your materials no longer look like the business you've become. Best done after the research, so the identity is built on a position rather than a preference.

Growth support

From $2,000
Per month, ongoing

Marketing is mostly consistency, and consistency is the first thing an owner drops when the shop gets busy. This is us holding the line.

  • A monthly strategy session and a written plan for the month ahead
  • Content produced and scheduled across your channels
  • Campaign setup and management — Google Ads, Meta, or email
  • A monthly performance report
  • Design work as you need it: graphics, flyers, landing pages

Right for you if: you know roughly what you should be doing and simply need someone to do it every month.

Nothing here overlaps, so you never pay twice for the same work. Each price is a starting point: after the discovery call you get a written scope with a single number on it, and if the work grows we quote the change before doing it. Timelines are estimates rather than promises — they move with how fast feedback comes back and what the work turns up along the way.

Taking more than one

Package pricing.

Run as one engagement there is less setup, less back and forth, and research done once feeds the brand work and the first month's plan. That costs us less, so it should cost you less.

Research and brand

Market research & business development, then brand identity built on what it found. The most common way a business starting out works with us.

From $6,000
Separately, $7,000

Research and support

Market research & business development, then three months of growth support to run the plan. For a business whose brand already works.

From $7,000
Separately, $8,000

The full run

All three: research, brand identity, and three months of growth support after launch, so the new brand actually gets used.

From $10,000
Separately, $13,000

Add-ons can go into any package and are quoted with it. Growth support continues month to month after the three months, at the usual rate, and you can stop with thirty days' notice.

Also available

Add-ons, when the work calls for them.

These sit outside the three scopes because not every business needs them. Add any of them to an engagement and we'll quote it with the rest, so you still get one number.

  • Website — as many pages as the business actually needs, built mobile-first. Every build includes the search basics: on-page SEO, structured data, AEO and GEO so AI assistants can quote you correctly, analytics, and a contact or inquiry path that works
  • Packaging and labels — product labels, outer packaging and case or shipping marking, across as many lines as you sell. Supplied print-ready to your printer's specs, with dielines and a barcode zone
  • Brand character — an original character illustrated in house, supplied with a small set of poses and expressions and a usage sheet showing how to apply it
  • Social content calendar — a month of planned content for the platforms you actually use: themes, caption frameworks, hashtag sets and a posting cadence you can keep up with
  • Email marketing setup — branded templates and the automations behind them, built in your email platform. Welcome, announcement, follow-up after a sale, and a win-back, plus list structure and reporting
  • Paid campaign setup — a Google or Meta campaign researched, built, launched and handed over: keyword or audience research, ad copy and creative, conversion tracking, and a short handover so you can run it yourself

How it runs

The part most people want to know.

What happens on the call

Thirty minutes. We tell you what we saw in your business and what we'd do about it. You ask whatever you want. Nothing is signed.

How you're billed

A fixed price agreed in writing before work starts. Project work is split 50% up front, 50% on delivery. Monthly support is billed monthly.

Who does the work

A three-person team. Strategy, content, and design — you'll know which of us is doing what.

If you want to stop

Monthly support runs month to month. Thirty days' notice, no exit fee, and you keep every file we made.

Next step

Tell us what you're trying to grow.

If we contacted you, mention it — we already have notes on your business and the call will be a lot more useful.

Book a discovery call See our work